Elite Ace Realty Group, LLC

Effective Date:

January 1, 2024

1. Introduction

Elite Ace Realty Group, LLC (“we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you interact with us for appointment confirmations, reminders, and promotional communications. We comply with the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).

2. Information We Collect
We may collect the following personal information:

• Contact Information: Name, phone number, email address, and physical address.
• Communication Preferences: Preferences regarding promotional materials and appointment notifications.
• Interaction Data: Information regarding your engagement with our communications.

3. How We Use Your Information
We use your information for the following purposes:

• To confirm and remind you of appointments.
• To send promotional communications.
• To comply with legal obligations.
• To improve our services.

4. Legal Basis for Processing (GDPR Compliance)
We process your information based on the following legal grounds:

• Consent: When you opt-in to receive marketing communications.
• Contract: To fulfill services related to your appointments.
• Legal Obligation: To comply with applicable laws.

5. Your Rights
If you are a resident of the European Union or California, you have the right to:

• Access the personal data we hold about you.
• Request the correction or deletion of your data.
• Opt-out of marketing communications at any time.
• Request that we limit or stop processing your data (subject to legal restrictions).
• Request data portability (receive your data in a structured format).

To exercise any of these rights, contact us using the details below.

6. Data Sharing and Disclosure
We do not sell your personal data. We may share your information with trusted third-party service providers for the purposes stated in this policy, under strict confidentiality agreements. We may also disclose information if required by law.

7. Data Retention
We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, or resolve disputes.

8. Data Security
We implement appropriate technical and organizational measures to protect your data from unauthorized access, alteration, or disclosure.

9. Your Choices

Opt-Out: You may opt-out of marketing communications at any time by following the instructions in the message or by contacting us directly.

Access & Update: Contact us to access or update your information.

10. Contact Information

If you have any questions or concerns regarding this Privacy Policy, please contact us at:

Elite Ace Realty Group, LLC
805 Glynn Street South #214
Fayetteville, GA 30214
Phone: 469-809-4873

Email: charles@theacerealtygroup.com

11. Policy Updates
We reserve the right to modify this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date.

By providing your information, you acknowledge that you have read and understood this Privacy Policy.